Getting Started

Error Codes
If your device has an error code, please create a service call and include said error code. It will be very beneficial to our technicians to have that inform...
Fri, 17 May, 2019 at 7:43 AM
Changing the Copier's Email
If you're needing to modify the email address on your machine, please create a service call. Our Analyst's are more than happy to walk you through ...
Fri, 17 May, 2019 at 7:44 AM
Can I pay my account online?
This is not something we offer at this time. It's a future goal! You can always call the SmartCenter and pay by CC over the phone.
Fri, 17 May, 2019 at 7:45 AM
Contact Information for the SmartCenter
800.378.9179 Press 1 for Billing, Supplies, or Service. We also have a new directory that you can call someone specifically by entering in their name!
Fri, 17 May, 2019 at 7:52 AM
Received Wrong Order
If you've received the incorrect toner cartridge, please create a ticket within our help desk so our supply team can correct this for you. We will nee...
Mon, 28 Oct, 2019 at 11:56 AM